Moor Training Ltd holds the protection, well-being, welfare, health and safety of all of its learners, staff and visitors as paramount. We believe that all children, young people and vulnerable adults have a right to protection from abuse and to the support they need to reach their full potential.

People have the right to be free from:

Safeguarding is everyone's responsibility - we all have a responsibility to report or pass on any concerns we have.

SWGfL Report Harmful Content


What to do if you are worried a person who is at risk of harm:

If you are concerned about the safety of any child, young person or vulnerable adult, please contact a member of our safeguarding team and pass on your concerns.


Safeguard Officers:

Deputy Designated Safeguard Lead
Charlotte Radnor


Designated Safeguard Lead and Mental Health 1st Aid Champion 

Aimee Worrall


A Safeguarding Officer can be contacted during working hours (Monday - Friday, 08:30 - 16:30) on 01837 659357.

Alternatively, you can email us at

Outside of these working hours if you have a Safeguard concern a Designated Officer for Moor Training can be reached on 07718 815 846.

If you feel someone is at immediate risk of harm to themselves or others, please contact the emergency services on 999.

Alternatively, please contact one of the relevant numbers below:

• Police non-emergency – 101

Social Care - Emergency Duty Service for concerns relating to children and adults
  0345 600 0388

MASH - Multi-Agency Safeguarding Hub - For concerns relating to young people aged 18 and below
  0345 155 1071 or

NSPCC Helpline
  0808 800 5000

Care Direct - For vulnerable adults aged over 18
  0345 155 1007

Nightstop - Emergency Accommodation for Children and adults aged 16-25
  01392 573 606

CEOP - Child Exploitation and Online Protection command - Reporting online safety concerns

Samaritans - 08457 90 90 90


Useful information, support and guidance information can also be found using the following links (by topic area):

Abuse (domestic violence, child, sexual abuse)

• Devon Domestic Abuse Support Services
Devon Domestic Abuse Support Service (DDASS) is a charity that offers
advice, guidance and support to women, men and children affected by
domestic abuse.
Tel: 0345 155 1074
• Support Line
SupportLine is particularly aimed at those who are isolated, at risk, vulnerable
and victims of any form of abuse
• Respect Mens Advice Line
The helpline for male victims of domestic abuse
0808 8010327
• Women’s Aid
Women’s Aid is the national charity working to end domestic abuse against women and children.
Children’s charity dedicated to ending child abuse and child cruelty. Runs
Childline and also a dedicated helpline for adults concerned that a child might be
at risk of abuse.
• Survivors UK
Help and support for men who have experienced sexual violence or abuse,
including counselling, and online and SMS chat support services run by

If you need to talk to someone…

If you want to access support over the phone, you can call:

Alcohol and Drugs

• Alcoholics Anonymous
  Runs self-help groups across Great Britain for anyone who wants to change their drinking behaviours, based on 12 step model of recovery.
• Drink Aware
  Works to reduce alcohol misuse and harm in the UK. The website has free drink trackers and tools to assess your own drinking levels.
• DrugScience
  Independent, science-led drugs charity which provides objective information on drugs and drug harms to the public, educators and academics.
• Gamblers Anonymous UK
  Runs self-help groups across the UK for anyone affected by addictive gambling behaviours who wants to change, based on 12 step model of recovery.
• Talk to Frank
  National drug education service established in 2003. Provides information on legal and illegal drugs for teenagers and adolescents.

• Anxiety UK
  Aims to support everyone affected by anxiety. Offers talking therapies and self-help groups.
  Works with and for children and adults, affected by obsessive compulsive disorder. Runs self-help services including telephone support groups, online chats and support forums.

• Bereavement Advice Centre
  Supports and advises people after a death in England and Wales. Their website and helpline provides help with the wide range of practical issues that need to be managed after a bereavement as well as signposting to other support.
• Dying Matters
  Aims to help people talk more openly about dying, death and bereavement.
• Survivors of Bereavement by Suicide
  Supports those bereaved by suicide through helpline, via email and self-help groups.

Bipolar Disorder
• Bipolar UK
  Supports individuals with bipolar disorder, families and carers. Provides national self-help support groups, online support and employment support.

• Carers Trust
  Works to support carers through information, respite care services and online peer support, including a dedicated community for young carers under 18.
• Carers UK
  Provides advice on caring related issues, including financial and practical matters, and runs online peer support community of UK carers.

Crime victims

• Victims’ Information Service
  Free nationwide service which helps people find local support after a crime takes place.
• Victim Support
  Supports people affected by crime or traumatic events. Confidential free helpline for anyone affected by crime as well as emotional and practical support, including advice on legal proceedings.

• Money Advice Service
  Free Independent service set up by the government that provides information on all money related matters via a helpline, online information and free web chats.
• National Debtline
  Independent charity which provides free, confidential specialist advice on managing financial debt via a helpline, online information and free web chats.

• Charlie Waller Memorial Trust
  Trust in memory of a young man who took his own life due to depression. Educates young people on the importance of staying mentally well and how to do so.
• Depression UK
  Self-help organisation that offers support to everyone affected by depression.

Eating Disorders
• ABC (Anorexia & Bulimia Care)
  Provides ongoing care, emotional support and practical guidance for anyone affected by eating disorders.
• MGEDT (Men Get Eating Disorders Too!)
  Raises awareness of eating disorders in men. Peer support services for affected men.

Employment and mental health
• Education Support Partnership
  Provides free confidential counselling for teachers, including online chat services.
• Fit For Work
  Voluntary service offering the wider working population access to occupational health (OH) advice and support. Employers can refer employees, who’ve been off work for four weeks or more, a free ‘fit for work’ assessment. Website includes an employer’s guide and a stress risk assessment tool.
• Mindful Employer
  Aims to increase awareness of mental health at work and provides easily accessible information to organisations and support for staff.
• Mind’s guide to workplace mental health
   Mental health charity Mind’s dedicated website section on workplace mental health provides guidance to help employers take care of themselves and their staff. Mind’s Employers’ Guide to Mentally Healthy Workplaces discusses what poor workplace wellbeing is, what a mentally healthy workplace looks like, and how to create a mentally healthy workplace.
• This is Me
  A City wide mental health campaign, first developed by Barclays as part of the Lord Mayor’s 2016 Power of Diversity programme, run in partnership with Business Healthy and the City Mental Health Alliance and supported by City AM. Aims to reduce stigma around mental health in the workplace and raise awareness of wellbeing.

Family, parenting and relationships
• Family Action
  Provides practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across England, including a focus on parental mental health.
• Family Lives
  Provides help and support in all aspects of family life. Confidential helpline, and information on parenting.
• Relate
  Offer a range of services to help with couple and family relationships, including counselling and therapy, focusing on relationship issues.
  General advice, information and support
• Citizen’s Advice
  Free, independent information and advice for people on money, legal, consumer, housing and other problems. Website is searchable for local bureaus and has a dedicated web chat service.
• Health Talk
  Provides information about health issues by sharing people’s real-life experiences.
• Men’s Health Forum
  Information focusing on male issues, including projects focused on men’s mental health.
• NHS Choices
  Information on all health-related issues, including symptoms, conditions, treatments and local NHS services. Dedicated section on mental health (under the ‘Live Well’ heading, or search for ‘moodzone’.

Learning disabilities

• Mencap
  Works in partnership with people with a learning disability, their families and carers to provide a range of support services.
• Generate
  Aims to support the lives of people with a learning difficulty.

Lesbian, gay, bisexual and transgender (LGBTQ+)
• Lesbian, Gay, Bisexual and Transgender Switchboard
  Confidential helpline support and referral services for the LGBT community, including online chat.
• Stonewall
  Supports all lesbian, gay, bisexual and transgender people with a range of help and advice services and tackles issues related to discrimination.

Mental health 

• Mind
  Wide range of services related to mental health. The national Mind organisation also acts as an umbrella organisation to many independent local Mind organisations, which provide different services across the country, e.g. therapy services, self-help groups and alternative therapies.
• Rethink Mental Illness
  Range of support, advice and information services relating to mental illness. Runs over 200 mental health services and 150 support group across England, including therapy services.
• Together for Mental Wellbeing
  Provides a range of specialist support services, including peer support services, accommodation based support, criminal justice mental health services and advocacy.

• Mental Health Foundation
  Improves the lives of those with mental health problems or learning difficulties through research, policy work and awareness campaigns like Mental Health Awareness Week.

Nutrition and mental health

• Food for the Brain
  Food for the Brain is a charitable foundation raising awareness of the importance of optimum nutrition in mental health. It works to inform organisations and empower individuals to change their diet and lifestyle and take greater control of their own mental health. It also runs the Brain Bio Centre, a not for profit clinic focusing on tailored nutrition support for people with mental health issues.

Older People
• Age UK
  Support for older people and those caring for them. Includes befriending services to combat loneliness in elderly people, which may contribute to mental health issues.
• Alzheimer’s Society
  Support services for anyone affected by dementia, including a helpline.
• Dementia UK
  Specialist one to one support and expert advice for people living with dementia, including nursing support through their team of Admiral Nurses and a helpline.

Physical First Aid
• British Red Cross
  One of the largest providers of accredited first aid training in the UK.
• St John Ambulance
  Leading first aid charity, with an aim to teach everyone simple, lifesaving skills.

• Hearing Voices Network
  Helps people who hear voices, see visions and experience tactical sensations and those who support them. Runs self-help groups and deliver training for professionals and the general public.

• Refugee Council
  Works with refuges and asylum seekers. Provides specialist therapeutic services targeted to their needs.


• Harmless
  Used le organisation that provides a range of services about self-harm. Includes resources on alternative coping strategies.
• SelfharmUK
    Project dedicated to supporting young people impacted by self-harm. Provides a safe space to talk, allows people to share their personal stories. Run by national charity Youthscape.

Suicide prevention
• CALM (Campaign Against Living Miserably)
  Works to prevent male suicide in the UK. Dedicated support line and online webchat for men in emotional distress or crisis. Challenges a culture that prevents men from seeking help.
• Grassroots
   Suicide prevention charity offering training and consultancy, including the #StayAlive app for those at risk of a suicide or worried about someone else. Providers of ASIST training.
• Papyrus
   For the prevention of young suicide. Runs HOPELineUK, a dedicated suicide prevention hotline for anyone up to the age of 35 who may be feeling suicidal, or anyone concerned about a young person.

Young people
• Childline
  24/7 helpline: 0800 1111
  Free confidential counselling and emotional support for children and young people. Online chat services with a counsellor also available.
• YoungMinds
  Works to improve the emotional wellbeing and mental health of children and young people. Operate a parent helpline (see website) for any parents concerned about their child’s mental health.


With purpose-built workshops and experienced tutors, Moor Training will prepare you for a long and lucrative career in plumbing and gas installation.


  • Free & Secure parking
  • Modern, purpose-built, well equipped centre
  • Industry recognised, premium quality training
  • Express certification
  • Sociable, friendly atmosphere
  • Knowledgeable staff providing reassurance and great customer service
  • Apprenticeships with job opportunities throughout the South West 


Ask one of our team
call 01837 659357